NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
adubkov
Nov 13, 2020Aspirant
Netgear C7800 original firmware
Hi, I'm looking for original firmware for C7800 Nighthawk X4S. There were vulnerability detected which my modem potentially could be affected. It does not boot with kernel panic when trying to lo...
michaelkenward
Nov 15, 2020Guru - Experienced User
adubkov wrote:
Hi,
I'm looking for original firmware for C7800 Nighthawk X4S.
Forget it.
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.
I'd investigate this:
adubkov wrote:
There were vulnerability detected which my modem potentially could be affected. It does not boot with kernel panic when trying to load some module.
Talk to your ISP, or look elsewhere for advice. There's not much that Netgear can do, thanks to the way in which ISPs block anyone else from changing firmware.