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Forum Discussion
Jord9857
Mar 13, 2021Aspirant
Netgear D7000v2 Setup
Hi there, I followed this - https://community.plus.net/t5/Fibre-To-The-Premises-trial/Netgear-Nighthawk-D7000-V2-VDSL-Set-Up-Ins... And also used the Netgear Genie 'autosetup' but just can't seem...
- Mar 14, 2021I completely reset & updated to the latest firmware which resolved the issue
michaelkenward
Mar 14, 2021Guru - Experienced User
Jord9857 wrote:
And also used the Netgear Genie 'autosetup' but just can't seem to get the internet to work, it provides the SSID's but no internet 'internet not available'.
All this tells us is that you have problems connecting some unnamed devices to the wifi from your D7000v2. That "internet not available" message may have nothing to do with your modem/router and how it is set up.
We do not know if you can connect a wired device to one of the router's Ethernet ports. That would conform the state of your Internet connection.
I assume that this is where you found the settings for your service:
How to connect your broadband | Help & Support - Plusnet
Did you try this?
Search - NETGEAR Communities – D7000v2 Plusnet
Finally, you have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:
DSL Modems & Routers
antinode
Mar 14, 2021Guru
> All this tells us is that you have problems connecting some unnamed
> devices to the wifi from your D7000v2. [...]
That's not what it tells _me_. When did you last see a message like
"internet not available" from a device which was _not_ connected to a
router/WAP? Hint:
> [...] set to 'Must use DSL WAN' in the WAN Setup > WAN Preference. Set
> as VLAN 101 as from the Internet Setup as well. [...]
How, exactly, do you believe that that was done?