Forum Discussion

Guide

Apr 22, 2022

NETGEAR device is already registered to another account

I am trying to set up remote access on my iPhone but am unable to because the app pops up saying " Netgear device is already registered to another account. If I did register it, I don't remember wha...

Reggietaylor

Guide

Apr 23, 2022

Also, I didn't think about this until now but it might be registered to any email I don't have anymore. I used to have an earthlink email address. Then, Spectrum stopped carrying earthlink. Now, I have no access to that email anymore.

FURRYe38

Guru - Experienced User

Apr 23, 2022

What NG router are you referring too?

I recommend you contact NG support:

https://my.netgear.com/support/contact.aspx

Reggietaylor
Guide
Apr 23, 2022
Netgear AC1900 R6900v2
- DexterJB
  NETGEAR Moderator
  May 11, 2022
  Hi @Reggietaylor, we recommend contacting our customer care team via email at customer.service@netgear.com and provide a detailed description of your concern for them to assist and find a resolution for you.
  
  Dexter
  
  NETGEAR Team