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Netgear ethernet cable light flashing amber and no connection to internet
Hi, I am using Netgear Nighthawk x4 as my wireless router with an Arris SURFboard SB6141 modem to connect to the internet. I have Spectrum as my provider. All was fine for a couple years until ab...
The method I described doesn't involve getting into the router to update the firmware.
Thank you, joecop. I can't get into the router because it's completely offline, so I can't update it's firmware. I also found out since I posted this that I had purchased the 2 year protection when I bought this NetGear at BestBuy, and it's still valid for 2 more months. So, they told me to just bring it back and I can get a replacement. I can get another NetGear or a Linksys. I'm wondering if a Linksys would be better, since this one failed? Thanks for any opinion you could share. :)
I prefer asus. Better warranty and costumer support.
Thank you joecop. That I wish I had got your message while still at Best Buy's. For now I ended up with the Linksys MAX-STREAM AC1900 MU-MIMO gigabit router, dual band. I actually got money back because I purchased the old NetGear for $200 plus the protection, and the Linksys one was much less (I guess they became cheaper) so between its cost and the protection plan which I re-purchased, I got $25 back. I guess that's my tip for having to spend all this time to do the exchange and unboxing/installing the new one, LOL. Hope I won't run into any trouble installing the new one; I'm about to do it now. Thanks for your help!