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Forum Discussion
Liliana
Sep 26, 2017Tutor
Netgear ethernet cable light flashing amber and no connection to internet
Hi, I am using Netgear Nighthawk x4 as my wireless router with an Arris SURFboard SB6141 modem to connect to the internet. I have Spectrum as my provider. All was fine for a couple years until ab...
- Sep 27, 2017
The method I described doesn't involve getting into the router to update the firmware.
Liliana
Sep 27, 2017Tutor
Thank you, joecop. I can't get into the router because it's completely offline, so I can't update it's firmware. I also found out since I posted this that I had purchased the 2 year protection when I bought this NetGear at BestBuy, and it's still valid for 2 more months. So, they told me to just bring it back and I can get a replacement. I can get another NetGear or a Linksys. I'm wondering if a Linksys would be better, since this one failed? Thanks for any opinion you could share. :)
joecop
Sep 27, 2017Luminary
The method I described doesn't involve getting into the router to update the firmware.