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Forum Discussion
hs245harsh
Oct 08, 2021Tutor
Netgear EX 6250 Not connecting to devices
Hi, My WIFI Mesh Extender EX6250 is not connecting to devices, each time i have to restart the extender to connect to any device. Please help me on how to resolve this issue.
plemans
Oct 09, 2021Guru - Experienced User
when its "not connecting" what actual error are you getting or seeing?
Also, you might try upgrading to the 1.0.0.146 firmware, then do a factory reset/reinstall.
hs245harsh
Oct 09, 2021Tutor
It does not give any error in mobile or laptop it tries to connect with the circle sign and after a minute or two it switches to other network same thing applies if i try to connect mobile, iphone, laptop. But if i restart the extender than i can connect everything to it..... and if i go away from the network range and come back in the range then it does not connect to the devices and the above point continues until i restart the router
- plemansOct 09, 2021Guru - Experienced User
did you try upgrading the firmware then factory resetting/reinstalling?
Also, are you using the mesh function? (one wifi?)
- hs245harshOct 09, 2021Tutor
I have just done with the firmware upgradation as per your suggestion. I am not using the Mesh function.
will test now and comment on the change post firmware upgradation.
- plemansOct 09, 2021Guru - Experienced User
another thing to try is setting a static ip address in your router for the extender. (if it doesn't work with the firmware upgrade)