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Forum Discussion

zambeezi's avatar
Oct 14, 2017
Solved

Netgear Genie : Every log in = password recovery

EVERYTIME I log in I have to use password recovery... My username and password is correct. I log in... password recovery. Log in 10 minutes later.... password recovery! I bought the router yesterday and at this rate it's going back!
  • You have to disable password recovery... really stupid!

4 Replies

  • > EVERYTIME I log in I have to use password recovery...

       Have you tried setting the password again?

    • zambeezi's avatar
      zambeezi
      Tutor

      Hi, I've used the same details as used when I 1st got the router. I have used various new username/password combinations and been resetting the router more times than I should. All customer service is advicing is to reset the router and go through setup again and again until the issue is fixed.

      TBH this is why I flashed DD-WRT the day I bought it (3 months ago). I came back to netgear firmware to see if anythings changed... does not look like it.

       

      • zambeezi's avatar
        zambeezi
        Tutor

        I am using a Mac Book and Safari... not going to install other browsers just to log in to a router.