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Forum Discussion
zambeezi
Oct 14, 2017Tutor
Netgear Genie : Every log in = password recovery
EVERYTIME I log in I have to use password recovery... My username and password is correct. I log in... password recovery. Log in 10 minutes later.... password recovery! I bought the router yesterday and at this rate it's going back!
You have to disable password recovery... really stupid!
4 Replies
> EVERYTIME I log in I have to use password recovery...
Have you tried setting the password again?- zambeeziTutor
Hi, I've used the same details as used when I 1st got the router. I have used various new username/password combinations and been resetting the router more times than I should. All customer service is advicing is to reset the router and go through setup again and again until the issue is fixed.
TBH this is why I flashed DD-WRT the day I bought it (3 months ago). I came back to netgear firmware to see if anythings changed... does not look like it.
- zambeeziTutor
I am using a Mac Book and Safari... not going to install other browsers just to log in to a router.