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Forum Discussion
NicoTineman
Jan 19, 2021Aspirant
Netgear Genie upgrade stuck at version 2.4.60 but keeps nagging me to upgrade to 2.4.62 but doesn't
I have a Netgear Nighthawk R7800 AC2600 Wifi router. it has the latest firmware which is V 1.0.2.80 Whever I start the Netgear Genie, it tells me to upgrade to version 2.4.62 When I download that ...
michaelkenward
Jan 19, 2021Guru - Experienced User
NicoTineman wrote:
It seems like when I download the software.. it is for 2.4.60 and not 2.4.62. Was there a problem with 2.4.62?
2.4.62 works fine here. Where did you get it from?
NicoTineman
Jan 19, 2021Aspirant
I got it by clicking on the orange prompt in the Genie program itself that says "click here to upgrade".
Where did you get your's from? The version that downloads when clicking on that orange button is version 2.4.60
- michaelkenwardJan 19, 2021Guru - Experienced User
Once I have tracked down a download, I use the update feature to get the latest version.
It has always worked here.
- NicoTinemanJan 19, 2021Aspirant
Could someone send me or post the Genie version 2.4.62? The version I downloaded is 2.4.60
- michaelkenwardJan 20, 2021Guru - Experienced User
All downloads seem to be the .60 version.
My updates on several PCs have come through that.
If your installation won't update, try removing and reinstalling.