NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
johnp0126
Oct 16, 2021Aspirant
NetGear mr60 with 2 satellites NETGEAR - Nighthawk MK63 AX1800 WiFi 6 Mesh System
Is there anything that needs to be done on the Netgear side to work with an Altice WIFI 6 Router/Mesh Network?
I plugged it in (was working fine on FIOS) to one of the ethernet ports on the router, the router freezes and i get a Amber light on the Netgear Router.
A reboot of everything fixes it for a while but then back to freezing again. for whatever reason it won't let me put in the right odem number this is it the one i got a 3 pack in Costco
NETGEAR - Nighthawk MK63 AX1800 WiFi 6 Mesh System
1 Reply
- FURRYe38Guru - Experienced User
Yes, if your ISP modem already has a built in wifi and router, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.