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Netgear Nighthawk 2350 v1 router set up question with intel AC9260 in notebooks
We are on Spectrum 500Mps down 20 up and for the most part everything is working great up to a few days ago, it seems like we are getting a lot of DNS errors, can't find the site, sometimes windows ...
What actual router is it? AC2350 is a speed, not a model.
What firmware is on it?
What modem/gateway is it connected to?
Do you have ipv6 enabled?
Hope this answers your questions
It is a Netgear Nighthawk x4 ac2350 Smart Wifi and it is the V1 ( I am told V2 is a bit different. We bought the router in about 2017
Router Firmware Version V1.0.0.124
It is a Spectrum cable Modem we have had for 4+ years
Parental controls Not on
Dynamic Qos not turned on
My genie app shows 36 devices
7 are 5g
4 are 2.4
The rest are hard wired
I don't see where I'd see the IPV6?
On the notebook is show no internet access IPV6 connectivity.
I don't think IPV6 has ever been on...
This issue has only started to be a real problem from about 1 -2 weeks ago.
1. what actual spectrum modem is it? model is what I'm looking for.
2. Again, AC2350 isn't a model. Its a wireless speed. The only Router I could find with AC2350 and matching firmware is the R7500. Take a look at your label. Is that what you have? If so, you're actually a bit behind on the firmware. 1.0.0.130 is the newer one.
3. try enabling ipv6.
https://kb.netgear.com/24006/How-do-I-set-up-an-IPv6-Internet-connection-on-my-Nighthawk-router
4. If none of that helps, try a factory reset. Sometimes old settings can cause issues.
The Netgear application does not support my router... it specifically says it does not support the R7500
Try updating the router using the router web page with a wired PC and web browser:
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
FYI:
