NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ant
Nov 27, 2020Prodigy
Netgear Nighthawk AC1900 Desktop WiFi Range Extender (EX7000-100NAS; AC1900)'s bad wifi connections.
Hello. Pinging Netgear Nighthawk AC1900 Desktop WiFi Range Extender (EX7000-100NAS; AC1900)'s IP address are nice and stable like: --- 192.168.1.131 ping statistics --- 37 packets transmitted, ...
plemans
Nov 28, 2020Guru - Experienced User
A couple questions/thoughs.
1. The computer doing the pinging. How is it connected to the network? wired? wireless? and if wireless, is it connected through the router or through the extender? If wired, is it connected to the router or the extender?
2. Extenders do increase ping/latency times. Reason why is they have to go device----->extender----->router---->extender---->device (if both devices connected to extender). Thats a lot of hops and increases in time. Plus wireless adds latency versus wired.
3. Even the router could be adding latency or the modem if you have a modem/router combo device
What firmware is on the extender?
What router are you connected to?
Are you pinging over 5ghz? or 2.4gh? 2.4ghz is more suseptible to interference and is much slower than 5ghz.
Are you using fastlane or not?
ant
Nov 28, 2020Prodigy
plemans wrote:A couple questions/thoughs.
1. The computer doing the pinging. How is it connected to the network? wired? wireless? and if wireless, is it connected through the router or through the extender? If wired, is it connected to the router or the extender?
2. Extenders do increase ping/latency times. Reason why is they have to go device----->extender----->router---->extender---->device (if both devices connected to extender). Thats a lot of hops and increases in time. Plus wireless adds latency versus wired.
3. Even the router could be adding latency or the modem if you have a modem/router combo device
What firmware is on the extender?
What router are you connected to?
Are you pinging over 5ghz? or 2.4gh? 2.4ghz is more suseptible to interference and is much slower than 5ghz.
Are you using fastlane or not?
1. Computer's network cable to the old Netgear R6300 v1 router to ping.
2. Interesting. I wonder if mesh wifi would fix this.
3. It is an old Netgear R6300 v1 router from 2012.
I updated the extender's firmware (v1.0.1.90_1.0.156) a couple days ago, and it didn't help. I am pinging with 2.4 Ghz. 5 Ghz is too far and weak. As for FastLane, it is using its default "Basic - Connect devices on both 2.4 and 5Ghz bands at the same time. Extends both WiFi bands at the same time (2.4 and 5Ghz), but reduces WiFi performance." 5 Ghz doesn't work well for far away areas. Also, I have old wifi devices that don't even know 5 Ghz. :(
- antNov 28, 2020Prodigy
I am fiddling with the extender's FastLane's settings not to use its default basics. From router to wifi extender, I left the 2.4 Ghz since that's far and has walls, mirrors, pipes, doors, a chimney, etc. After extender to wifi devices, I left the 5Ghz since it is closer to the wifi devices and doesn't have many walls and pipes. Strange that my old devices can still connect to the same SSID. Anyways, it's seems to be better (lower pings) but not perfect (still see high pings when using the Internet and packet losses). We'll see how this goes.
- plemansNov 29, 2020Guru - Experienced User
If you're 5ghz is to weak to connect to, the extender is to far away or has to much interference.
The extender needs a decent signal to extend. And if its to far away or has to much interference you see dropped packets, increased pings, and lower speeds.
Plus 2.4ghz is slow to start with. And its more sensitive to interference.
Its not a good option for gaming.
try moving the extender closer. Sometimes even laterally helps as it could be avoiding an obstruction in walls (hvac, plumbing, etc) that could be blocking signal.
You should be able to get a fairly decent signal on 5ghz.
- antNov 29, 2020Prodigy
plemans wrote:If you're 5ghz is to weak to connect to, the extender is to far away or has to much interference.
The extender needs a decent signal to extend. And if its to far away or has to much interference you see dropped packets, increased pings, and lower speeds.
Plus 2.4ghz is slow to start with. And its more sensitive to interference.
Its not a good option for gaming.
try moving the extender closer. Sometimes even laterally helps as it could be avoiding an obstruction in walls (hvac, plumbing, etc) that could be blocking signal.
You should be able to get a fairly decent signal on 5ghz.
OK, I tried moving the extender closer to my old Netgear R6300 v1 router. It actually made wifi connections worse for the far away wifi devices (higher pings and more packet losses). I even tried with and without FastLane setups. So, I had to move it back to the original spot (half-way between them and the router). I guess wifi from the extender to the wifi devices are having interferences.
- plemansNov 29, 2020Guru - Experienced UserHow big is your home and what is the interior made of?