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Buffalo1438's avatar
Buffalo1438
Aspirant
Aug 27, 2022

Netgear Nighthawk AC1900 Model R7000

Greetings all!...

I purchased a Netgear Nighthawk AC1900 Smart WiFi Router just over 1 year ago...I haven't had trouble with it until last night when I simply lost internet connection to all devices in the house with a snap of a finger!.

 

I now have 2 solid white lights at the far left end of the "lighting bar" that goes across the top front of the router unit....there is normally about 5 white lights on at all times 

 

I have tried all the usual fixes...unplugging router...resetting the router with the reset button...unplugging cable modem...making sure all connections are secure...all good...and I do have an internet signal as I am online now with a cable from my modem directly to my laptop typing this.

 

Does anyone have any suggestions that don't require an advanced degree...I about ready to just buy a new one.

 

HELP!

 

Buffalo1

 

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2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Are you able to access the routers web page at 192.168.1.1 with a wired PC and web browser after pressing the reset button for 10 seconds then release? 

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Did you press the WiFi button on stop of the router for 5 seconds to see if the wifi radio LEDs turn on? 

    • Buffalo1438's avatar
      Buffalo1438
      Aspirant

      Thank you for taking the time to give me a hand...it is much appreciated!...I am sitting down now to give it all a try...I will let you know.

       

      Again...much thanks!