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Forum Discussion
netgear nighthawk ac1900 unable to connect wifi
I just purchased a used Nighthawk AC1900, and I am having trouble setting it up. I started with a factory reset (multiple times), as a way to begin clean. I am able to connect to the router ...
jman2 wrote:
I just purchased a used Nighthawk AC1900, and I am having trouble setting it up.
Which device is that? AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.
I am able to connect to the router via Ethernet cable and all of the expected lights (internet, 2.4, 5, etc...) are on when I boot the devise up.
What modem/ONT/gateway sits between the unknown router and the Internet?
The issue that I am having is that I do not see the router in my device listing (checking through various devices - laptop, IPAD, phone).
What/where is this device listing? Seeing the router how? Its wifi SSID?
I do not know any of the credentials from the previous owner and as I stated above the factory reset does not allow me access to the unit (I have tried the SSID and Network Key on the back of the unit as well as admin and password).
You wiped the previous owner's with the reset. It is now back to the ones on the label.
This behaviour could be because there is already a router of some sort sitting between the anonymous Netgear device and the Internet. That's why it helps to know what connects you to the Internet.