NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sayre68
Dec 13, 2021Aspirant
Netgear nighthawk disconnects from internet during online games after about 3 minutes
I like the nughthawk router and it works great except when im gaming online, i get disconnected every single time after about 3 minutes. It works fine when im streaming etc but every time kicks me off...
FURRYe38
Dec 13, 2021Guru - Experienced User
What model NG product and model# are you referring too?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Does this happen with wired and wireless connections?
Sayre68
Dec 13, 2021Aspirant
This is a netgear ac1750. v1.1.0.84 is the firmware version.
The modem is an Arris cm820a.
Wireless works fine though of course that is not the best to game with.
This was an upgrade from a netgear n150 router. That worked fine but I was
no longer getting the full speed of the internet I have available with that.
Thanks for your response.