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Forum Discussion
Netgear nighthawk disconnects from internet during online games after about 3 minutes
I like the nughthawk router and it works great except when im gaming online, i get disconnected every single time after about 3 minutes. It works fine when im streaming etc but every time kicks me off...
This is a netgear ac1750. v1.1.0.84 is the firmware version.
The modem is an Arris cm820a.
Wireless works fine though of course that is not the best to game with.
This was an upgrade from a netgear n150 router. That worked fine but I was
no longer getting the full speed of the internet I have available with that.
Thanks for your response.
ac1750 is not a model #, thats a wifi connection rate number. R#### is a model #.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser.