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Forum Discussion
Netgear Nighthawk Genie App Admin Account
Hello, we have had this router for 3 years and never downloaded the NIghthawk app. Trying to do that now and it's asking for an Admin Username and Password. Since we never created this before (or...
Good point! We tried my husband’s android and my iPhone and get stuck on this local login screen. Cannot get to a password reset and the default isn’t working. Any ideas?? Image attached
OK. So the Nighthawk app is installed.
That screen is the way into the router. But before you can use it you need to be connected to the wifi from the router. That has its own SSID and password.
If the default router password (password) does not work in the app, try it in the browser's graphical user interface (GUI).
If that doesn't work, and you haven't changed the password, that points to something else on the network.
What modem, if there is one, sitting between the router and the Internet?
You need to get into the app with local access before you can enable Anywhere Access.
It might be easier to set that up with the
They have changed the name of this from Remote Management.
Enabling your router's remote management | Answer | NETGEAR Support