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Forum Discussion
Null_Sum
Jan 19, 2017Aspirant
Netgear Nighthawk R6700 periodic network disconnects
Hey all! I have a problem that I cant seem to fix, my router seems to be disconnecting every 40 -60 seconds and stays disconnected for around 10 -15 seconds, both wireless and hardline are doing the ...
- Jan 29, 2017
Hi Null_Sum,
Please try changing the MTU size of the router.
http://kb.netgear.com/19863/Ping-Test-to-determine-Optimal-MTU-Size-on-Router
https://kb.netgear.com/24015/How-do-I-change-the-MTU-size-on-my-Nighthawk-router
JamesGL
Jan 22, 2017NETGEAR Employee Retired
Hi Null_Sum,
1. When you say disconnected, is it disconnected from the network or still connected but no internet access?
2. Check your mode as well. Connect a computer directly to the modem and make sure the connection is stable. If not, contact ISP.
3. If connection is stable from the modem, reset the router to factory default.