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Forum Discussion

Alex7898's avatar
Alex7898
Initiate
Jul 07, 2017
Solved

Netgear Nighthawk R6700 VPN pass-through disconnects every 5 minutes

Hello,   I have a problem with my R6700v2 new router. I use it in a pass-through mode to connect to my company VPN. The client device is MacOS. Every 4-5 minutes VPN got disconnected. My old Dlink ...
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Jul 12, 2017

    Hi All,

     

    If you happen to know the port number that your VPN is using, try to open it under port forwarding.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Jul 12, 2017

Hi All,

 

If you happen to know the port number that your VPN is using, try to open it under port forwarding.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Jul 17, 2017

Hi All,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

  • Alex7898's avatar
    Alex7898
    Initiate
    Jul 20, 2017

    Hello, I confirm that the issue has not been solved. Nighthawk disconnects from time to time when on VPN. Old Netgear router works fine with the same settings. Can we look for other sources or escalate the issue please?