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kill0708's avatar
kill0708
Aspirant
Feb 19, 2023

Netgear nighthawk r7000 - Firewall blocking macincloud

I downloaded macincloud, but it is not working on my system. Their support asked me to check my network firewall, but their is no firewall option for Netgear nighthawk r7000. Anyone know how to acess...
Security
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 20, 2023

Try putting the devices that you have this app on in the routers DMZ temporarily to see if it can get thru.

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Ask the mfr of this app if there is any port forward configurations needed for this app. 

kill0708 wrote:

I downloaded macincloud, but it is not working on my system. Their support asked me to check my network firewall, but their is no firewall option for Netgear nighthawk r7000. Anyone know how to acess the firewall to see if its the problem.