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Forum Discussion
drob
Mar 03, 2017Aspirant
Netgear Nighthawk R7000 - No Internet Light
There was a bad storm a few days ago and even though we have a whole house surge protector, it appears the storm caused some electrical damage. I am guessing that there was a power surge that took ...
- Mar 05, 2017
Thanks for the responses. I tried everything mentioned and everything I could find on this site/google and it is appears that it is dead. I replaced it with a Nighthawk X6 and had my WIFI back up quickly after unboxing it and it is working well.
storm1985
Mar 04, 2017Prodigy
connect a cable WAN to LAN port of the R7000.. This is to test if the WAN port isnt really working. Also try to reset the router.
not sure if NETGEAR will replace this though according to the warranty return policy
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"Out of Warranty" Products
NETGEAR warranty only covers failures due to defects in materials or workmanship. Warranty does not apply if, in the judgement of NETGEAR, the product fails due to damage from shipment, handling, storage, accident, abuse or misuse, or damage that is attributable to acts of God, or if it has been used or maintained in a manner not conforming to product manual instructions, has been modified in any way, or has had any serial number removed or defaced.
ref: https://kb.netgear.com/1113/Warranty-Return-Policy?cid=wmt_netgear_organic