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Forum Discussion
OraKaufman
Apr 06, 2023Aspirant
NETGEAR NIGHTHAWK R7000 2.4ghz band problem
When I try to connect to 2.4ghz band on Xbox, the NAT type says Unavailable and the ping is high and download speeds are very slow.
FURRYe38
Apr 07, 2023Guru - Experienced User
Does this happen on the 5Ghz radio or with the xbox ethernet connected to the router?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
2.4Ghz isn't the best frequency to use for xbox consoles. 5Ghz would be recommended or for best and optimal gaming performances, ethernet connection would be best.
OraKaufman wrote:
When I try to connect to 2.4ghz band on Xbox, the NAT type says Unavailable and the ping is high and download speeds are very slow.