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Forum Discussion
argo2d
Aug 03, 2022Tutor
Netgear NightHawk R7000 AC1900 WiFi Router password reset
I was given a secondhand router with that model. I have it all set up and factory reset but now when I try to update the password, the app refuses to let me register the router, find the router or lo...
- Aug 03, 2022
when you setup the password it has to hit minimum requirements. That would be 1 upper case, 1 lower case, 1 number, and 1 special character. You also need to have 10 characters.
The 2 questions it asks are for password recovery. If they weren't setup, there isn't a correct answer but it still asks.
Try resetting again. Push and hold reset for 7-15 seconds while the device is fully powered on. Then connect a pc/laptop to it and go to routerlogin . net
plemans
Aug 03, 2022Guru - Experienced User
when you setup the password it has to hit minimum requirements. That would be 1 upper case, 1 lower case, 1 number, and 1 special character. You also need to have 10 characters.
The 2 questions it asks are for password recovery. If they weren't setup, there isn't a correct answer but it still asks.
Try resetting again. Push and hold reset for 7-15 seconds while the device is fully powered on. Then connect a pc/laptop to it and go to routerlogin . net
- argo2dAug 04, 2022Tutor
the second reset worked (held it for your suggested time and that seemed to do the proper reset)
thanks!!