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Forum Discussion
ngleiva10
Jun 02, 2021Aspirant
NETGEAR Nighthawk R7000 and Modem CM700
Good Morning, I currently have my home connection set to where my utility closet has my modem and a cable line connected to the DOCSIS port and an ethernet drop connected to the modem, specifical...
plemans
Jun 02, 2021Guru - Experienced User
1. what firmware is on the router?
2. did you move it and then it started dropping?
3. if you move the modem back, does it stay stable?
Just trying to figure out if something changed to cause it to drop of it was a random move.
ngleiva10
Jun 02, 2021Aspirant
not sure of the firmware, i would have to let you know. As far as the reasoning, it was more to alleviate space in the family room but to be quite frank I do not see how it should be an issue. It should work just fine how it is unless there is an underlying reason why
- plemansJun 02, 2021Guru - Experienced User
but the issue only happened after the move?
Maybe moving the connection for the modem created connection issues.
do you have a screensnip of the modem's cable connection page and event logs?