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Forum Discussion
inkdoll
May 18, 2021Aspirant
netgear nighthawk r7000 shows offline on app
for days my wired connections wont connect. but the wifi will stay on. ill check my netgear app. and it will say offline. but in the device manager everythings connected. ill reset my router then ever...
plemans
May 19, 2021Guru - Experienced User
what modem do you have?
what firmware is on the router?
do the "offline" devices work? Or do they show "connected, no internet"
- inkdollMay 19, 2021Aspiranti have the nighthawk 7000 router. filmware is V1.0.9.88_10.2.88 and only the wifi works. everything wired does not
- plemansMay 19, 2021Guru - Experienced User
What modem do you have? The R7000 is the router.
the 1.0.9.88 firmware isn't the current version.
You could try installing the current version, factory resetting, and reinstalling.
https://www.netgear.com/support/product/r7000.aspx
- inkdollMay 19, 2021Aspiranti have a modem ftom spectrum. i tried upgrading it from the app.. it says i have the current version. would u mind explaining how i download it from the computer? please