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Forum Discussion
routerproblem12
Sep 28, 2021Aspirant
Netgear Nighthawk R7400 router keeps disconnecting
I have a netgear router with AC2600 Smart Wifi Router, Model:R7400. It has firmware version - V1.2.0.88_1.0.1 It keeps disconnecting everyday and autoreconnects. Model has no problem. Can someone...
plemans
Sep 28, 2021Guru - Experienced User
When did it start happening?
What modem/gateway is it connected to?
Is everything disconnecting? only a few devices at a time?
What actual error do you get? "connected, no internet", the wifi not connecting to the router? What actually happens?
routerproblem12
Sep 28, 2021Aspirant
When did it start happening?
[Answer]: This has been happening from the day I bought R7400 AC2600 router. Got replacement under warrenty. It worked normally for sometime. However recently I upgraded the firmware and the issue of disconnecting abruptly started again. I downgraded to previous firmware, however the issue persisted. I have reset the router now, lets see how long it will survive without disconnecting.
What modem/gateway is it connected to?
[Answer]: It is connected to Motorola Surfboard SB6121 modem.
Is everything disconnecting? only a few devices at a time?
[Answer]: All devices fail to connect to internet.
What actual error do you get? "connected, no internet", the wifi not connecting to the router? What actually happens?
[Answer]: All devices fail to connect to internet, however Wifi shows connected on all devices. Even NIghthawk app's internet speed test fails.