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Forum Discussion

BuckGuy's avatar
BuckGuy
Tutor
Nov 24, 2020

Netgear Nighthawk R7960P Not Allowing Full ISP Speed

I recently increased my Internet speed through my ISP to 500 down / 50 up, but my Netgear Nighthawk is throttling my download speeds.  I'm maxing out at about 300 Mbps down.  Upload speed is fine.  P...
elanaalex's avatar
elanaalex
Tutor
Mar 27, 2021

I just got xfinity to install a gig speed modem this weekend.  It's connected via an ether net cable to my R7000 Nighthawk router.  The installation tech verified that 980 mbps is being received at the router but when I test the speed of the router on speedtest, the router is only generating 200 to 400 mbps even if I'm standing right next to it.  Does anybody know why I wouldn't be getting the full gig of speed?  Thanks

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Mar 27, 2021
elanaalex wrote:

I just got xfinity to install a gig speed modem this weekend.  It's connected via an ether net cable to my R7000 Nighthawk router.

The R7000  is not the same as the R7960P discussed in this conversation.

 

elanaalex wrote:

...the router is only generating 200 to 400 mbps even if I'm standing right next to it. 

 

Wifi?

 

You have joined in on an existing conversation that may or may not have anything to do with your problems.


There is also a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one.


If you do want help with your problem, check previous stuff that may be related then start your own discussion.


If you do decide to ask a question, you should provide more details and your own version of the information that the forum suggests that you provide. For example, as this is a router, it helps to know what modem you are using and the various things that you have tried to fix the problem.

 

You could also explain which of the various suggestions put forward in this conversation that you have tried.