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Forum Discussion
Richie-IT
Apr 29, 2022Tutor
Netgear Nighthawk R8000 - Limited Internet speeds and connection drops
I have been using the Nighthawk R8000 with no complaints until a few months ago. The main issues were pages not being displayed. DNS not being found and internet connection drops. The Setup - ...
plemans
Apr 29, 2022Guru - Experienced User
A couple things because there's more than likey more than 1 thing going on.
in terms of the dns issue. We've seen it a lot on the latest firmware version. Some were resolved with simply enabling ipv6. For those that IPv6 didn't work, they'd then try a factory reset and new install. If that didn't work, then they downgraded firmware a version. So I'd start with that progression.
In terms of the speed.
With the R8000, it was released in 2014. To hit gigabit speeds at that time, they needed to use ctf (cut through forwarding). CTF gets disabled when using traffic monitoring, qos, access control, and parental controls. When its disabled, the processor is used to analyze the traffic and it didn't have the grunt for more than 200-250mbps. So to hit speeds over 250mbps, make sure to have those disabled. But where we see issues is sometimes even disabling those services, doesn't re-enable CTF. If that happens, do a factory reset and reinstall. Don't use a backup and during the install, make sure to leave those services disabled.
- Richie-ITApr 29, 2022Tutor
Thanks for the reply.
I have factory reset both while testing but I did have Access Control enabled when I reset them up. I use the mac address filtering to block everything and only allow selected devices to connect to the network.
Will try enabling IPV6 as well as the other things tonight and get back to you to see what works and what does not.
As a replacement, if things do not work out, would either of these routers give me full speed (550mbps) with access control turned on.
Nighthawk AX5400 or the Nighthawk Pro AC2600
- plemansApr 29, 2022Guru - Experienced User
AX5400 and AC2600 are speeds not models. So not sure exactly what models you're referring to.
But you're more likely to get better results with the AX as its going to have a newer/better cpu with more capabilities. I don't have one to test so I can't 100% confirm this. For AX routers i have a RAX200, CAX80, and a RAXE500 and they have no issue. Again, I can't confirm personally the other RAX devices without having used them.
- Richie-ITApr 29, 2022Tutor
The models are
Netgear Nighthawk Pro Gaming XR500 - AC2600
and
Netgear Nighthawk AX6 - AX5400
So the AX6 would be the better of the 2 and should get over 500mbps with access control on ?