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Forum Discussion

LOISLANE's avatar
LOISLANE
Initiate
Aug 06, 2020
Solved

Netgear Nighthawk R8000P Firmware Update

Firmware not updating manually nor via router web check option. Nighthawk R8000P Current Firmware Version: 1.4.1.50 Update Firmware Version: 1.4.1.62 I have attempted to update the firmware via the Ro...
  • jmr33's avatar
    jmr33
    Sep 23, 2021

    I also was unable to update router firmware with the Nighthawk App, it would go for about 2 minutes, then fail, saying to "Try Again" later, which never worked. But it succeeded when I used a browser (FireFox) to 192.168.1.1 and chased it down that way.

     

     

RDel90's avatar
RDel90
Tutor
Jan 18, 2021

I am now going on 3 weeks with an open support ticket with Netgear with no response. I have sent 2 follow up asking for an update but have not even been acknowledged. 

 

This is the worst customer support ever. Will never buy Netgear products again. 

Asjemeou's avatar
Asjemeou
Aspirant
Jan 18, 2021

Yeah I agree....last one due to lack of service.