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Netgear Nighthawk R8000P Firmware Update
Firmware not updating manually nor via router web check option. Nighthawk R8000P Current Firmware Version: 1.4.1.50 Update Firmware Version: 1.4.1.62 I have attempted to update the firmware via the Ro...
I also was unable to update router firmware with the Nighthawk App, it would go for about 2 minutes, then fail, saying to "Try Again" later, which never worked. But it succeeded when I used a browser (FireFox) to 192.168.1.1 and chased it down that way.
So I paid the expediting fee and received the replacement router today (1/25). I was a little disappointed that is was a 'certified refurbished' unit. If a $300 electronic device has issues, it should at least be replaced by a new unit (especially if you only offer 3 months of technical support before you make customers buy a service package to get tech support over the phone after the first 3 months).
Anyways, install was a PITA through the Nighthawk app which I tried first. Went pretty smoothly when I hardwired my laptop. Unit came with the .62 Firmware. After setup, I I was able to upgrade the firmware to the .68 while hardwired with no problems. Seems to be running smoothly so far. End of the day, looks like it was in fact a defective unit.
We'll see how long it takes before this refurb unit has issues. I'll keep it running until then. But if it starts acting up, I won't hesitate to replace it with something else.
I am having this problem updating to the latest firmware.
Currently at: V1.4.1.50_1.3.10
Trying to go to: 1.4.1.68_1.3.28
I called support, post 90 days. Was told I get 1 free issue, then I would have to pay.
I did the following over the phone with the tech:
1. Use firmware assistant to install - FAILED
2. Manually install the firmware (chk file) - FAILED
Factory reset the unit
3. Use firmware assistant to install - FAILED
4. Manually install the firmware (chk file) - FAILED
Was told this is a known firmware issue that is being worked on and expect to have a new firmware in a couple days. Not expecting much, but still have the case open.
I gave up on the R8000P router the router is vulnerable to hack ect.. due to the lack of the security firmware patches. I upgraded to the AX8 WiFi 6.
I also was unable to update router firmware with the Nighthawk App, it would go for about 2 minutes, then fail, saying to "Try Again" later, which never worked. But it succeeded when I used a browser (FireFox) to 192.168.1.1 and chased it down that way.