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Forum Discussion
LadyGeek2
Nov 02, 2021Follower
NetGear Nighthawk RAX38-100NAS not recognized by 10-year old HP laptop
My HP Pavilion laptop won't recognize my router's wifi network.
plemans
Nov 02, 2021Guru - Experienced User
A couple things.
1. what wifi card is in the laptop? That's kind of key. Some of the older cards struggle with AX. It was fixed by some card makers updating drivers but not all did it. So check what actual card is in the laptop and go directly to that manufacturer's website to get the driver. Don't use dell, sony, etc. go directly to whoever makes the card.
2. You can replace the wifi card. some are replaceable and you can upgrade to a newer card.
3. You can disable AX on the router. Under the wifi settings you can disable AX. If you don't have any ax devices, its not a big deal. If you do, then its not optimal and you can look at options 1 & 2