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Forum Discussion
TheAx7
Jul 26, 2021Guide
Netgear Nighthawk X10 / R9000 won't recognise admin pass & pass reset doesn't work
Hello, I've had this router (Nighthawk X10) for a while and it's worked great for the most part, but I've recently been encountering some weird issues with getting locked out of router login page...
- Jul 31, 2021
I've seen the password pop up issue when running double nats.
I'd get that issue fixed first and then see if you're still having the other issues.
plemans
Jul 26, 2021Guru - Experienced User
Turning off the wifi doesn't disable the ISP's router functions.
It leaves you in a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
Cascading routers can cause many issues.
Have you tried using the R9000 in Access point mode?
Or making sure the netgears IP address is in the Vodafone's DMZ?
TheAx7
Jul 26, 2021Guide
Okay, I can already sense the plebness emitting from myself lol.
You are probably right. Double router does seem pretty odd and I will get in touch with Vodafone to grab the required details to set-up Netgear as the only router and, therefore, eliminate the Vodafone router as such. I would have to guess this is also what sometimes would have caused some of the weird internet related errors when gaming.
I believe I may have tried running the Netgear router in AP mode which then lead to getting locked out of the router login / admin page anyway, but I suspect there would have to be some kind of an issue due to the double-router setup which is what I will get on to right now and report back to you how it turns out.
Thank you for your help.