NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear Nighthawk X10 / R9000 won't recognise admin pass & pass reset doesn't work
Hello, I've had this router (Nighthawk X10) for a while and it's worked great for the most part, but I've recently been encountering some weird issues with getting locked out of router login page...
I've seen the password pop up issue when running double nats.
I'd get that issue fixed first and then see if you're still having the other issues.
TheAx7 wrote:
So, my question at this point - would it simply be best to set up the R9000 in AP mode? Or would there still be some settings to tune inside Vodafone's router as well (even if optional to better the performance)? You'd have to ask vodafone if their gateway supports modem only/passthrough mode or not. And how to set it up. they'd be the experts on their device. Access point mode is just an easy way around a double nat. but it does disable some features. If you don't use them, then its not a big deal.
Roger. Yep, checked the differences between AP mode and router mode and AP mode does disable some nice features that I'd like to keep. I'll get in touch with Vodafone again to ask them how to configure their router in this case.
Also, in regard to the password thing on the router. I just went ahead and did another factory reset - all well, set it up and everything, but then after some 10-20 minutes I get a pop up (while being on the router admin page and checking settings) to log back in into the router and by putting in the details I just set the router up with - they are no longer accepted. And neither are the secret answer questions for password reset accepted. Is this RAM inside the R9000 going qooqoo or...? This almost looks like someone gaining access to the router and doing this manually but this seems really unlikely as nothing else has ever been compromised i.e. I don't think I have ever had accounts hacked etc.
Anyhow, thank you for your help!
EDIT: Attached a file of some of the router settings.
I've seen the password pop up issue when running double nats.
I'd get that issue fixed first and then see if you're still having the other issues.