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Forum Discussion
NETGEAR Nighthawk X6 AC3200 5ghz Connection Issues
If I sound frustrated, it's because I had a full post typed up only for it to fail to post when I hit post... so now I am going to try to remain detailed... but keep it shorter. Basically I have ...
LColon519 wrote:
If I sound frustrated, it's because I had a full post typed up only for it to fail to post when I hit post... so now I am going to try to remain detailed... but keep it shorter.
The forum usually save a "work in progress" copy for you.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
LColon519 wrote:
1) I haven't done a factory reset, because I've seen others describe a similar isssue that a factory reset did not fix.
Not much point in going any further if you aren't prepared to try the most obvious rescue move. You can always save the settings and retrieve them if you want to.
- Thanks for the clarification.
I’m on firmware 1.0.4.62_10.1.74.
I am using a Spectrum modem #e31u2v1.
I am fully aware that a factory reset is the obvious first step. I’m not implying that I DON’T want to do that. I’m simply clarifying that before I take that step, I’ve read people with similar issues say they’ve done the factory reset and still had same issue... so I just wanted to come here and see if anyone could maybe shed some light on whether they’ve experienced the same... or if the factory reset did work... or if it didn’t work, what next steps might they have taken to resolve the issue if they were able to resolve.
Happy to provide any and all additional information.- Reupping this to see if anyone can provide some answers.
All of the above applies. However, I did do a factory reset of the router... so I started from scratch... named each network differently with a unique password and the same issue occurred. One 5ghz network works great. The other one slows down to just about nothing. This randomly occurs vice versa.
If it helps I can give more info. I do have a lot of devises on wifi. Can give a specific number if needed. Also, it is about a 12 sq ft apartment... I donk think it necessarily has a lot of walls and barriers, but I digress. Regardless, I could be right next to the router and it still happens.
Anyone got any other feedback? Could really use it. It’s pretty frustrating not knowing what the hell the issue is especially after a factory reset. I actually reset my ipad and set up as new to see if it was the device software I had, but same issue happened with a fresh ipad.