NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
kemobemo10
Nov 13, 2020Aspirant
netgear r6020 mbps is low speed
When I do a speed test without my netgear router (I use a cable) it's over 300 mbps but when I do a speed test with the AC750 WiFi Router Model R6020 its under 30 mbps. I don't know what's wrong. Ca...
kemobemo10
Nov 13, 2020Aspirant
I wish I could get 94. I'm only getting 27. I tried my friend's router. Same kind and at her place it's at 100 but at my place it was 14mbps.
I tested it with a cable from router to my laptop. Also, tested it wireless with no cable. The ONT Box from Verizon's speed is over 300mbps. So it's definitely the router. I called Netgear but they won't help me. The rep mentioned it needed trouble shooting. This whole time I thought it was Verizon and kept calling them. I didn't know it was the router. I thought because it was new it would work fine. I was wrong :(
plemans
Nov 13, 2020Guru - Experienced User
which verizon ONT do you have?
https://kb.netgear.com/23977/Will-my-NETGEAR-router-work-with-Verizon-FiOS
- kemobemo10Nov 13, 2020Aspirant
verizon ont i-211m-l does that help? I honestly don't know.
- plemansNov 13, 2020Guru - Experienced User
is there another box/router attached to the i-211m-l
- kemobemo10Nov 13, 2020Aspirant
Yes, a smaller one.