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Netgear R6900 nighthawk ac1900 wifi 5ghz channel not working. Can't connect to it. But 2.4GHz is OK.
12/1/2023 Router Firmware Version V1.2.0.92_1.0.1 Windows 10 OS Yesterday, my netgear R6900 nighthawk ac1900 wifi 5GHz channel stopped working. Nothing can connect to it. But the 2.4GHz is ...
What tells you that? All my devices cannot connect to 5GHz band only 2.4GHz can be connected to.
You have told several different wifi clients to look for the 5 GHz SSID? Yes
The LED for 5 GHz is on? Yes
You have pressed the wifi on/off button to test that you can turn the wifi on and off? Yes
Do you mean the factory reset? Yes
You have Enable SSID Broadcast? Yes
Netgear R6900v2 nighthawk ac1900 wifi 5ghz band is not working. Cannot connect to it. But 2.4GHz is OK and can be connected to without issue.
All 5ghz wireless devices are now automatically switched to and are connected to the 2.4ghz channel.
None of my wireless devices show the 5ghz band or in case of my FireTV stick it says that "It is out of Range".
Moreover, there is no indication of any issue in the router's Admin software utility or the LED indicator lights. All statuses are normal or look normal.
As mentioned originally, Router Firmware is up to date and I performed a factory reset of the router's configuration settings with no luck.
Has anyone experienced this issue before or have any idea how to fix it?