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Forum Discussion
mjparme
Feb 22, 2021Aspirant
Netgear R7000 admin web interface failed to start after updating to latest 1.9 firmware
I updated to the latest 1.9 firmware and when I did the admin web interface is no longer available. The wireless network itself came back up and can connect to the internet fine. I am up and running ...
michaelkenward
Feb 22, 2021Guru - Experienced User
mjparme wrote:
I updated to the latest 1.9 firmware and when I did the admin web interface is no longer available. The wireless network itself came back up and can connect to the internet fine. I am up and running ...
This suggests that your R7000 is working as expected on the router front. So it might be worth a bit of investigation before diving into TFTP, not the easiest move to make.
The thing tries to help by warning you of seriously broken firmware, The power LED changes from the normal white colour. What do you see?
I see no hint in your message that you have tried the factory reset.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
There's a more through "recovery reset" that sometimes works, although not usually when the firmware itself reports problems.
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
This might get you back to where you can reflash the firmware with the normal process.
mjparme wrote:
Is it possible the IP of the admin interface changed? I didn't see anything in the release notes about the admin interface changing IPs.
That can happen when the router boots and finds that it is trying to connect to something, usually a modem, that is already using the preferred default IP address.
antinode
Feb 22, 2021Guru
> [...] seriously broken firmware, [...]
Define "seriously broken". "No httpd" sounds pretty serious to me.
> That can happen [...]
And when it does, would you expect the router (or something else) to
be listening at those ports at the default address? And, presumably, be
working at that address as a router, DNS server, and so on?
But sure, try a settings reset. I could be overly pessimistic.