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Forum Discussion
47Jim
Aug 09, 2018Aspirant
Netgear R7000 does not see any usb drive
Hello all. New poster here. I've searched the topics and do not find an answer to my problem, although it seems to not be uncommon.
I used a router identical to this for a few years until it died...
- Aug 09, 2018
Update - I just got off the chat line with Netgear. After their troubleshooting, they determined my USB ports are, in fact, defective. A replacement will follow. Thanks to Netgear and thanks to the Community for your suggestions.
47Jim
Aug 09, 2018Aspirant
Always doubt me! Everyone has blind spots.
Yes, I did run CHKDSK. I also tried the drive on 2 different computers.
Yes, I am using the same cable. To make sure it was not the cable, I changed cables and tried again on all computers and the router. Same result.
I checked again this morning and I do have the latest firmware on the router.
It is an external drive - external power.
Thanks for the help. I will use the resources you suggested and see where that leads.
47Jim
Aug 09, 2018Aspirant
Update - I just got off the chat line with Netgear. After their troubleshooting, they determined my USB ports are, in fact, defective. A replacement will follow. Thanks to Netgear and thanks to the Community for your suggestions.