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47Jim's avatar
47Jim
Aspirant
Aug 09, 2018
Solved

Netgear R7000 does not see any usb drive

Hello all.  New poster here.  I've searched the topics and do not find an answer to my problem, although it seems to not be uncommon. I used a router identical to this for a few years until it died...
  • 47Jim's avatar
    47Jim
    Aug 09, 2018

    Update - I just got off the chat line with Netgear.  After their troubleshooting, they determined my USB ports are, in fact, defective.  A replacement will follow.  Thanks to Netgear and thanks to the Community for your suggestions.