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Forum Discussion

mocolo's avatar
mocolo
Aspirant
May 23, 2017
Solved

Netgear R7000 External Hard Drive Issue

Hi everyone,   I have the Netgear R7000 Nighthawk and I'm trying to connect a Western Digital My Book 4TB 2.5 USB 3.0 External Hard Drive (WDBBGB0040HBK-NESN).  I am having great trouble.  I essent...
Troubleshooting
  • mocolo's avatar
    mocolo
    May 31, 2017

    Hi James,

     

    I figured out a solution right after I posted the message to the forum, so I didn't try the method you sent.  What ended up working for me was that I reformatted the external hard drive from ExFAT to NTFS.  As soon as I did that, I had no problem plugging it into the USB 3.0 port and accessing the drive via ready share.

JamesGL's avatar
JamesGL
Master
May 30, 2017

Hi mocolo,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

mocolo's avatar
mocolo
Aspirant
May 31, 2017

Hi James,

 

I figured out a solution right after I posted the message to the forum, so I didn't try the method you sent.  What ended up working for me was that I reformatted the external hard drive from ExFAT to NTFS.  As soon as I did that, I had no problem plugging it into the USB 3.0 port and accessing the drive via ready share.