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Forum Discussion
asphaltdragon
Jun 12, 2016Aspirant
Netgear R7000 Nighthawk has spotty connection.
I just recently purchased an R7000 router, and it's working great... if you're on LAN. Any Wifi connections seem to have incredibly spotty connections. It'll load about 15 seconds of a Youtube video,...
- Jun 13, 2016
I think I'm just going to go back to my DGL-5500. I know that works. Only reason I picked up the Nighthawk is because my moronic ISP thought my router was bad. And then it turned out to be their modem. At least I'll get the $200 I spent on the Nighthawk back. Thanks for all your help, Ether.
asphaltdragon
Jun 12, 2016Aspirant
Never mind, I seem to have figured it out. Apparently, it was an issue with port forwarding for Steam. I set up the ports as suggested on Valve's support page for Steam downloads and it fixed everything else, it seems. If anyone else has an R7000 and is having issues, this may help: https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711
- asphaltdragonJun 12, 2016Aspirant
I spoke too soon. Still having issues, though the connection appears a little more stable now. I'll try the factory reset and see what happens.
- TheEtherJun 12, 2016Guru
That steam article could be a little more clear about which direction to open the ports. You don't need to do anything in the outbound direction. You only need to open ports for the inbound direction. Also, if you using QoS, then try turning it off. Sometimes, it hurts more than it helps.
- asphaltdragonJun 12, 2016Aspirant
Tried a factory reset, still having the same issues, even after manual configuration.
- TheEtherJun 12, 2016Guru
Are you using 2.4 GHz or 5 GHz? 2.4 GHz is more crowded and subject to a lot more interference. Use 5 GHz, if your devices support it.
Did you try changing the Wi-Fi channel?