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Netgear R7000 Wireless AC1900 Dual Band Gigabit Router / WiFi drop outs (LAN is fine)
Dear Forum, I have my router since 2016 and it used to work perfectly. However, in the past we had a few problems with wifi. (1) My wife's smartphone (and my son's laptop) suddently weren't able...
What firmware is on the R7000?
It isn't known why/when but the R7000 seems to have issues with firmware. It doesn't impact all devices and it doesn't always show up until later. But if you're having issues, I'd try installing version 1.0.9.42 of the firmware, factory reset the router, and then reinstall it. disable auto updates. I'd also make sure to do it over a hardwired connection as updating/changing firmware over wireless or the app seems to be where we see the most issues.
what modem is it connected to?
What firmware is on the R7000?
It isn't known why/when but the R7000 seems to have issues with firmware. It doesn't impact all devices and it doesn't always show up until later. But if you're having issues, I'd try installing version 1.0.9.42 of the firmware, factory reset the router, and then reinstall it. disable auto updates. I'd also make sure to do it over a hardwired connection as updating/changing firmware over wireless or the app seems to be where we see the most issues.
what modem is it connected to?
Thanks for the prompt response.
The fireware is V1.0.11.100_10.2.100 and the modem seems to be H640GR via Opticomm and fibre-to-the-home (Australia). I couldn't find the brand, but google lists Dasan?
A naive question: If I revert to 10.0.9.42, are there many critical security updates I'm missing...?
Cheers,
Heiko
there are updates you miss out on.
Its unfotunate but I'd rather have a stable working router with a few vulnerabilities than one I can't use.
Plus if you look some other companies, they don't get nearly the updates netgear routers do. I've had a couple that didn't get a single update since release.
so yes, you will miss out on some updates. but if it works and is stable.....up to you which route to choose.
Thanks again!
It seems to be better... fingers crossed. (Saying that, yesterday my phone suddently hat the "explanation mark" = "connected but no internet". Usually it's fine when I hard-reset the router (pull the plug). However, now it seems to have improved, so I'm inclined to accept your recommendation as a solution :) Thanks heaps!