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Retired_Member
Jan 02, 2022Netgear r7000p drops internet randomly and randomly reboots
Netgear router will randomly drop internet connection although the lights on the front shows connection. Also it randomly will reboot itself . Idk . Had nothing but issues with this router. First it w...
plemans
Jan 02, 2022Guru - Experienced User
what firmware is on the router?
What modem/gateway is it connected to?
How long has this been going on?
- Retired_MemberJan 02, 2022Firmware v1.3.3.142
Ubee model dvw32cb
Been doing this last month or so- plemansJan 03, 2022Guru - Experienced User
That ubee is a modem/router combo device with its own integrated router functions.
It causes a double nat unless setup properly.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode- Retired_MemberJan 03, 2022The ubee has already been set up for modem only. Router functions disabled . This was done when I picked it up from spectrum. Yes it was done correctly bc I tested it and checked my account showing the hardware and how it was set up