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Forum Discussion
NETGEAR R7800 FIRMWARE v1.0.2.80 issues
Netgear R7800 Firmware v1.0.2.80 contains BUGS EXACLTLY SAME PROBLEMS and random REBOOT !!! with firmware v1.0.2.74 or v1.0.2.76 or v1.0.2.78 R7800 reboots randomly after boot up .... works...
How do I go back to the old firmware?
you go here
Nighthawk X4S R7800 | AC2600 Smart WiFi Router | NETGEAR Support
you click View Previous Versions
and you download the firmware you want in order to flash the correct one...
:smileywink:
Just to add to the fine advice from paillassou:
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
It should be in the release notes, but Netgear has a habit of messing around with those.
This might become a long post but it is interesting what I found.
Ok so technical issues bother me when I cannot solve them or if not in my control, I should know the root cause. There are two changes that happened as I started to notice these issues
1. Got a Macbook Pro 16. Had a Dell Latitude before this.
2. Upgraded the firmware from 1.0.2.78 to 1.0.2.80 - I can say this is not the issue because the issue is #1 above and I have run a few experiments to prove this including downgrading the firmware.
Router and AP setup - I have a ISP provided main router and I use the R7800 as an access point (wired to the main router). Both SSIDs are same with the same password. Channels are different.
If my macbook pro is inside the bedroom where the main router is, the AP R7800 in the living room has no issues. The Netgear continues to work with superior performance and no issues with rebooting. When I bring my Macbook Pro to the living room and wake it up from sleep it tries to connect to the nearest AP which is R7800. This is something I cannot figure out as it is unable to connect to the Netgear AP (R7800) and switches back to the router in the bedroom. This although has some kind of an impact on the Netgear R7800 and it reboots. I think the Macbook pro continues to try to connect to the R7800 every few minutes and makes it reboot. I am not an expert in this area so I don't know how a client can make a router reboot like that. I thought I am crazy to make this claim so I have tried this 20 times or more before writing this post.
The other troubling fact is that this switches my iphone from the nearest AP to the router in the bedroom when I am in the living room. I even turned of handoff but it still does this to the iphone. This doesn't occur when I have my iphone in my living room and Macbook Pro in the bedroom with the main router. In fact if the Macbook Pro is in the bedroom there are no issues with the Netgear AP (R7800). I have also signed out of iCloud on my Macbook Pro so that there is no connection between by iphone and Macbook Pro.
So as long as my Macbook Pro tries to access the AP which is my Netgear R7800 it causes the R7800 to reboot. My question is that how can a client such as a Macbkook Pro do this to an AP. Macbook Pro is on latest version of Catalina 10.15.7.
paillassou do you have a Mac or a similar setup?
