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Forum Discussion
paillassou
Jan 19, 2021Apprentice
NETGEAR R7800 FIRMWARE v1.0.2.80 issues
Netgear R7800 Firmware v1.0.2.80 contains BUGS EXACLTLY SAME PROBLEMS and random REBOOT !!! with firmware v1.0.2.74 or v1.0.2.76 or v1.0.2.78 R7800 reboots randomly after boot up .... works...
MrMercury
Feb 21, 2021Guide
I have exactly the same problem. Took me a whole day to figure out the problem. I use the R7800 as Access Point. The firmware R7800-V1.0.2.80 is just broken and those after R7800-V1.0.2.68(this one works just fine) probably too. I haven't tried them all out.
- michaelkenwardFeb 21, 2021Guru - Experienced User
MrMercury wrote:
I have exactly the same problem. Took me a whole day to figure out the problem. I use the R7800 as Access Point.
Yup, look around and you'll find too many reports of these devices bust in AP mode, and not just in this discussion.
My guess is that Netgear doesn't expect people to use the R7800 in AP mode and therefore don't test new firmware properly. But that's no excuse for not fixing it.
Has anyone ever heard back from Netgear about this? Do the tech people know there is a problem?
Everything has gone quiet since DarrenM popped up and then went away.
- Morg111Feb 23, 2021AspirantYou the man paillassou!
It is 100% the firmware. I’m in AP mode behind a fios router. Upgraded my R7800 to v1.0.2.80 cause I was getting very occasional dropped wireless. BAD idea.... nothing but problems after updating. Constant (every 5min dropped wireless, speciality devices like my hue light hub wouldn’t connect, after 2 days, even the LAN ports started dropping.
I spent hours trying to figure it out. I even ordered a new router, (returning it today), thinking this one was failing, and the problems were just accelerating as it was failing. Then, I found this thread, I went back to v .68.....everything works perfectly again.
Seriously, the .80 update is so bad, it has to be designed to get people to buy new routers. It’s just sad 90% of people out there won’t find that it is just that the firmware is garbage and end up spending money they don’t need to.- kstotlaniFeb 24, 2021Star
I gave up and downgraded to .68 version but now I am not sure what security patches am I missing. I have two R7800. One that I already owned and one that was given to me as a gift this new year. I have raised a ticket and the response has been workarounds like change the SSID to be different or use the R7800 as a router rather than AP. Both options are obviously no go but I was surprised with this response since I would expect the engineers to look at their code and not tell the buyer to have a workaround. This is how you lose faith in a brand.
I read the release notes for the .74 release which was the next version after .68 and it had some AP related changes which probably messed this up. After that the firmware releases are only security patches.