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Forum Discussion
Netgear R7900 Can't Access Router
I am in a rural area and have a really flaky broadband company that needs me to disconnect the 5GHZ on my router to keep from interfering with their signal. I am trying to access the router so that ...
sdmiller50 wrote:
I have also used Netgear Genie and was able to connect to the router and see the settings but there isn't an option to turn off the 5GHZ radio.
You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?
Two things to start with, your router supports Smart Connect. Enable that and any wifi client will see a single SSID. You might have to disable Smart Connect before you can turn off the 5 GHz wifi.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the manual for your hardware.
Look for Enable or Disable Smart Connect
To get at the 5 GHz control, check the section in the manual Specify Basic WiFi Settings.
How do I log in to my NETGEAR wireless router? | Answer | NETGEAR Support