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Forum Discussion
travisitguy
Dec 04, 2024Aspirant
Netgear r7900p not producing gig speed at router
So my local ISP recently upgraded me to Gig speeds. I have a Arris surfboard modem that is getting gig speeds however my router will not produce these speeds at the ports. wifi 5ghz is 240mbs at...
FURRYe38
Dec 04, 2024Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6is recommended.
What ethernet brand and model # adapter is installed in the PC?
Be sure it's connecting at 1000Mbps to the back of the router.
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
Try a different ethernet connected PC.
Be sure to test with Ooklas installable speed test app on the PC.
Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed?
Don't enable Armor, Smart Parental Controls or Circle, Traffic Meter after setting up the router from scratch using a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Be aware that the R7900 is EoL.