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ChristianWis's avatar
ChristianWis
Aspirant
Mar 30, 2016
Solved

Netgear R8000 - USB Storage and Samsung led tv

Hello everyone I have a router with a USB R8000 1TB disk and a LED TV Samsung F5500 model with the latest update. When I want to watch movies on the disc appear sometimes shared folders and other ti...
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Apr 17, 2016

    Hi ChristianWis,

     

    Are you still having issues with your router. Please provide an update.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Apr 04, 2016

Hi ChristianWis,

 

1. Can you access the files or movies when using a computer?

2. What is the file format of your drive?

3. Can you try to use a different USB drive and see if the same problem?

4. What is the firmware version of the router?

  • ChristianWis's avatar
    ChristianWis
    Aspirant
    Apr 09, 2016

    Hi

     

    Sorry by delay..

     

    Hi ChristianWis,

     

    1. Can you access the files or movies when using a computer?

    Yes, I can to access using a computer

     

    2. What is the file format of your drive?

    Format is NTFS

     

    3. Can you try to use a different USB drive and see if the same problem?

    I cant, i have not another usb drive

     

    4. What is the firmware version of the router?

    the firmware is V1.0.3.4_1.1.2 

     

     

    Thanks in advance

    Christian

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Apr 12, 2016

      Hi ChristianWis,

       

      1. Is the Samsung TV connected via wired or wireless?

      2. If it is wireless, is it on 2.4Ghz or 5Ghz?

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Apr 17, 2016

      Hi ChristianWis,

       

      Are you still having issues with your router. Please provide an update.