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Forum Discussion
snaggletooth192
Dec 13, 2023Aspirant
NETGEAR R8000-100NAS Wifi issues
Iv been having a couple issues with my wifi and I dont seem to be able to complete a full factory reset to see if that fixes it. Before I buy a new router I figured Id see if there were any other opt...
- Dec 13, 2023
Can you gain access to the routers web page using a web browser? If so, can you use the ERASE button to trigger a factory reset with the router disconnected from the ISP modem?
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
FURRYe38
Dec 13, 2023Guru - Experienced User
Can you gain access to the routers web page using a web browser? If so, can you use the ERASE button to trigger a factory reset with the router disconnected from the ISP modem?
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
snaggletooth192
Dec 13, 2023Aspirant
Thanks. I looked for that but for some reason came up with nothing. It didnt make sense that there was no way to ensure a complete reset within the router itself. Seems to have worked but only time will tell once I try out all of my devices. Thanks for all your help!
- FURRYe38Dec 13, 2023Guru - Experienced User
Last resort for a full factory reset is a 30-30-30 reset.
Hopefully you don't need to do this.