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Forum Discussion
ImAWookie
Aug 03, 2021Aspirant
Netgear R8000 Is getting significantlly slower speeds than my Virgin ISP Router
Hi, I am currently getting 200mbp/s instead of the 1GBp/s that my Virgin Super Hub 4 is getting. My Virgin Hub is in modem mode and my Nighthawk is the main Wifi Router. I am using a Cat 6 ca...
plemans
Aug 04, 2021Guru - Experienced User
A couple things.
1. the vigin super hub is a modem/router combo device. it causes a double nat unless in passthrough/modem only mode.
you can try putting the netgears IP address into the virgin hubs DMZ or try putting the netgear in access point mode.
https://kb.netgear.com/30186/What-is-Double-NAT
2. if you've ever used qos, traffic monitoring, parental controls, or access control on the R8000, try a factory reset and reinstall.
3. You're on an older version of the firmware. The latest is V1.0.4.78. usually if I recommend an older firmware for the R8000 its the V1.0.4.28 firmware.
- SwerveyOct 05, 2021Aspirant
Just picking up from where this chat left off. I had the same issue. I have a Nighthawk R8000 connected to a Virgin Hub 4 box with 500Mbps internet connection. I noticed i was only getting 150-170Mbps download speeds from my LAN connected PC and spent ages finding the reasons why. I came across various posts about downgrading to an older version fixed this.... which it did. I then came across this post and upgraded to the recommended version - V1.0.4.28_10.1.54.
While testing, its definitely the Parental controls and/or traffic meter that causes the issue. My question is why does this happen? I have young children and find the parental controls really useful, but i cannot use them due to it affecting my internet speeds. Is netgear going to fix this or not? Or is there a way round it?
Thanks