NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

raphaelcampelo's avatar
raphaelcampelo
Guide
Sep 21, 2021
Solved

Netgear R9000 - poor performance wired and wi-fi

Hi there, hope everybody is doing fine ...   I bought a NetGear R9000 AD7200 router 6 months ago, and until 10 days ago, everything was awesome. Suddenly, I noticed that I'm not getting more than 9...
  • raphaelcampelo's avatar
    raphaelcampelo
    Sep 23, 2021

    Hi guys ... thanks a lot for the attetion. Today a received a technical guy from my carrier, and after some tests, he changed cable connector ... yes, just changed the connector, and everything is perfect again.

     

    I couldn't believe, but that's the fact. The issue was phisical. 

    Thanks a lot for all the support and feedback here

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 22, 2021

Possibly something on the ISP side could have changed as well...

raphaelcampelo's avatar
raphaelcampelo
Guide
Sep 23, 2021

Hi guys ... thanks a lot for the attetion. Today a received a technical guy from my carrier, and after some tests, he changed cable connector ... yes, just changed the connector, and everything is perfect again.

 

I couldn't believe, but that's the fact. The issue was phisical. 

Thanks a lot for all the support and feedback here