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Forum Discussion
Repiv
Sep 03, 2024Aspirant
Netgear R9000 10Gb SFP port question.
I have a Netgear R9000 router that has a 10Gb port via and SFP adapter. I have tried 2 different SFP+ adapters and neither of them work. In fact they both get very hot to the touch and I turn off ...
FURRYe38
Sep 03, 2024Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What brand and model is the SFP to ethernet adapter?
Last SPF to ethernet adapter I got was a CableMatters brand I think. 10Gb. Worked for me on my R9000 when I had it online last. Also worked on my XR700 as well.
FYI, the adapters do get hot. Not way around that. One can enable the internal router fan or put a usb 120mm fan under or on top of the router.
Did you enable the SFP port and configured it correctly? How is the router configured for the SPF port?
Be sure to use CAT6A STP cabling between the SFP adapter and your connected service point.
Repiv
Sep 03, 2024Aspirant
I have the latest firmware.
The ISP device is a Nokia XS-010X-Q
https://www.al-enterprise.com/-/media/assets/internet/documents/nokia-ont-xs-010x-q-datasheet-en.pdf
I have tried SFP+ adapters
Cable Matters 104068-N
XZSNET XZS-SFP10G-T
neither work and get VERY hot. they are so hot you cant touch them for more than 1 second or get burned.
Even when I set the Wan port preference to 10g radio button it never shows a connection.
I am either doing something wrong of these adapters are not compatible. They both say SFP+ and list Netgear as compatible though.
you mention the internal fan having a method to turn it on, how do you do that? I cant find it in the web management or the manual.
thanks
- FURRYe38Sep 03, 2024Guru - Experienced User
Does the SFP port work in LAN mode?
- RepivSep 03, 2024Aspirant
I cant get the SFP port to work under any circumstances. I have tried both adapters and nothing. I will try 1 more time.
If this does work eventually it is a horrible process. Incidentally once I plug in the SFP+ adapter it kills my connection to the router. it just stops responding. I have to plug in a wireless adapter to get it going again. I have tried resetting the Nokia ISP bridge, resetting the R9000. so far no combination works.
I did find the thermal fan setting with a little internet digging.
http://172.x.x.x/Thermal_FAN.htm
- FURRYe38Sep 03, 2024Guru - Experienced User
Possible the R9000 could be faulty on the SFP port...